SHIPPING POLICY

Postage and packing is included (unless otherwise stated) to the UK mainland. Other destinations will be calculated and the customer informed of the cost. Every product (unless the product is furniture or of a size where it would be impracticable) is wrapped individually in brown packaging paper (as above). If this product is a gift then please contact me at bywendyjaneco.uk on my contact page or at bywendyjane@gmail.com and I will wrap the gift in an appropriate wrapping. Details of how to care for your product are also included (please note that products provided on this site are not appropriate for minors). Products will be shipped to you either via courier (if a large item) or Royal Mail (if a small item). I will dispatch your item within three working days (unless otherwise notified)

RETURNS POLICY

I want everyone to be happy with any purchase from this site, so if you are unhappy with your product then please do contact me at bywendyjane@gmail.co.uk. For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will offer a refund based upon the original payment method. In addition, please note the following: the following products are not eligible for return: Any personalised products, or products created via a commission. 

PAYMENT METHOD

You can pay via credit or debit card, or via PayPal using the paypal button available at checkout.

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